Orders are processed and shipped Monday-Saturday (excluding major holidays).
Please note: this processing time occurs for all orders including those placed with expedited shipping. In special cases regarding delivery, the client will be notified by mail, phone call or Whatsapp.

We deliver our Products to all Countries. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 1 – 2 working days and from 3 to 7 working Days to Other Countries.

Delivery in UAE is free above 500aed. Additional shipping may apply to your order 25AED below 500aed orders. Outside UAE will be mentioned on the checkout page depending on the country and location (100aed). Avoid any delivery delay by providing your full address along with your contact details. Payment can be made through e-commerce on our website. For more information about our delivery privacy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@bsicosmetics.com

Customers are responsible for return shipping fees.
Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase. All products being returned must be returned in original, unopened packaging and must not be used.